Order Cancellation Policy

We cannot make any cancellations for any orders after your order has reached production. This is due to the nature of creating customized products that are created by our vendors once it has reached this step in the process. Our vendors typically begin production of your item within 12 hours of your order being submitted and we cannot guarantee that the manufacturer will see our request to cancel or change the address.

If you change your mind about your purchase, please contact us at [email protected] e and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be canceled and modified within 12 hours of placing the order. After that time, the order is locked for processing and can no longer be canceled or modified.

Please be informed that:

  • We are not guaranteed to deliver your order promptly if your order needs design modification as it will take us much longer to modify your design this holiday season.

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.